Last updated: April 2025

Privacy Policy

Mop Till You Drop ("we", "our", or "us") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

1. Who We Are

We are a residential cleaning service operating in South Dublin, Ireland. You can contact us regarding any data-related matter at:

• Email: info@moptillyoudrop.ie
• Phone: +353 87 004 2079

2. What Data We Collect

When you submit a booking enquiry through our website, we collect the following:

• Full name
• Phone number
• Email address
• Property address
• Preferred service type, date, and time
• Any additional notes you voluntarily provide

We do not collect payment information through this website. We do not use cookies beyond what is technically necessary to serve the website.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your booking enquiry
• Confirm and schedule your cleaning appointment
• Contact you with relevant updates about your booking

We do not sell, share, or rent your personal data to third parties. We do not use your data for marketing unless you have explicitly consented.

4. Legal Basis for Processing

We process your data on the basis of legitimate interests (to respond to your enquiry and fulfil a service request) and, where relevant, on the basis of contract performance (to deliver the cleaning service you have booked).

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is typically held for up to 12 months after your last interaction with us, unless a longer period is required by law.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict how we process your data
• Lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie

To exercise any of these rights, please contact us at info@moptillyoudrop.ie.

7. Third-Party Services

Our website is hosted on Vercel. Booking enquiry emails are delivered via Resend. Both services process data on our behalf and maintain their own security and data protection practices. We do not use Google Analytics or any advertising trackers.

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent revision.